PLEASE CHECK OUT OUR NEW WELCOME GUIDELINES!
We are open for food and clothes Mondays, Wednesdays and Fridays 10:30 - 13:30
All visitors must show their ID card or papers at every visit.
**Do not visit us if you have any of the symptoms of Covid 19 - high temperature, cough, change to taste or smell**
Frequently Asked Questions:
Q; Can I collect clothes if I live in one of the Serco/Government hotels or hostels in BIRMINGHAM?
Yes.
Please visit us at 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330.
Q; Can I collect clothes if I live in one of the Serco/Government hotels or hostels in BIRMINGHAM but I cannot travel to you due to distance?
Yes.
Please fill in this form to tell us what you need CLOTHES. Please do not visit our building. Please WhatsApp, Telegram or Text 07898062765 with any questions.
Q: Can I refer an asylum seeker or refugee to St Chad's Sanctuary?
We do not operate a referral process. Asylum seekers and refugees are welcome to access our services for themselves. You are welcome to help them by explaining the information on the website, contacting the phone number above for information or assisting them to fill in the online form, if they live in one of the hostels/hotels which is too far away for them to visit. Do email or text us with any questions on the above number or info@stchadssanctuary.com
Q. I have been dispersed by the Home Office into Birmingham. I do not live in a hostel or hotel. Can I get some clothes?
Yes. Visit 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330. Please bring ID.
Q. I have children, can they also get clothes?
Yes, we have clothing for children, please let us know the right size. We also have toys and books.
Q. I am an asylum seeker / refugee - can I collect food?
Yes. Visit 72-74 Shadwell Street, Birmingham, B4 6HA on Monday, Wednesday or Friday between 1030 and 1330. Please bring ID.
Q. Can I get clothes if I live outside of Birmingham?
We cannot deliver outside of Birmingham. Please visit us if you can or we may be able to tell you about somewhere closer to your home.
Q. Do you have interpreters?
All our interpreters are volunteers and therefore are not always with us, we are sorry. We will try our best with online translation services.
Q. I have another question...
... please WhatsApp or Telegram 07898062765 and we will do our best to help.
This page was last updated on 9th March 2022
Monday | 10:30 - 13:30 |
Tuesday | CLOSED |
Wednesday | 10:30 - 13:30 |
Thursday | CLOSED |
Friday | 10:30 - 13:30 |
Saturday | CLOSED |
Sunday | CLOSED |
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