We will be closed from Monday 26th - Friday 30th July.
CHANGES TO OUR DONATIONS POLICY DURING THE COVID 19 PANDEMIC
We have an important change of policy in light of the pandemic. We are sure you will understand that an outbreak of Corona Virus at the Sanctuary could have a devastating impact on the people we serve therefore we ask you to respect these rules and not to think of us as rude or ungrateful for your generosity. Please adhere to the rules to protect our staff, volunteers, friends and yourself.
Our backdoor is located on William Booth Lane, B4 6HJ. The postcode takes you down a dead end street which ends in a building site. Our back yard is the last one before the building site with the green gates. When you arrive please ring our main phone number 0121 233 3127 to let us know you are here. We would be grateful if you would then unload your items and leave them next to (but not blocking) the back door. When you have finished and have returned to your vehicle our staff will come out and take the donations into the building. If you are physically unable to unload the vehicle please inform us of this on the phone, open the relevant doors on the vehicle and we will empty it for you.
We do hope that this does not cause too much difficulty for you and have included some photos to assist in finding the backdoor.
We use all donated goods to benefit the asylum seekers and refugees we support. Occasionally, if we have items which are unsuitable for distribution at the Sanctuary, we either offer them to charities supporting other vulnerable groups, or sell them to raise valuable funds for our work.
|Monday||10:30 - 13:30|
|Wednesday||10:30 - 13:30|
|Friday||10:30 - 13:30|
We currently are unable to collect any donations. We are sorry for this but we simply do not have staff or volunteer capacity.
We really need donations of food and toiletries, specifically:
We cannot currently accept anything other than what is on the following list; we thank you for your understanding.
We are able to accept certain clothing donations, specifically:
PLEASE NOTE WE CANNOT ACCEPT DONATIONS WHEN WE ARE CLOSED.